01
Adaptive predictive dialing
Pacing rises and falls with agent availability and connect rates, and holds abandoned calls under the cap you set.
Predictive dialer for high-volume outbound
More live conversations. Less dead air.
RingVex is a predictive dialing platform for outbound floors that dial at scale. Agents work from the browser, pacing adapts to your team in real time, and caller ID management is built in.
Dial level
Adaptive
Drop-rate cap
3.0%
Caller ID
Local
- Agent 01TALKING
- Agent 02TALKING
- Agent 03READY
- Agent 04WRAP-UP
- Agent 05TALKING
The platform
Built for the floor, not the demo room.
Everything an outbound team needs in one place: dialing, numbers, supervision and reporting.
02
Agents in the browser
A built-in WebRTC softphone runs in Chrome. No installs: reps plug in a headset, log in and start taking calls.
03
Numbers built in
Search, buy and assign local caller IDs from inside the platform, rotate them across campaigns and retire flagged numbers.
04
Live supervision
Watch every agent in real time, listen in, whisper to coach mid-call or barge in when a deal needs help.
05
Recording and reporting
Every call recorded. Dispositions, agent performance and campaign reports so you can see what is working.
06
Lists and callbacks
Upload and dedupe lists, recycle leads by disposition and schedule callbacks that land with the right rep.
Compliance
Guardrails on by default.
Aggressive dialing only works if it stays inside the rules. RingVex ships with the controls outbound teams need to dial hard and stay on the right side of carriers and regulators.
RingVex provides compliance tools. Each customer remains responsible for consent, list sourcing and compliance with the TCPA, the Telemarketing Sales Rule and applicable state law.
- Abandon-rate capAdaptive pacing targets the drop percentage you set, never above the 3% federal limit.
- Safe-harbor messageAbandoned calls play your recorded message with company name and callback number.
- Do-not-call listsInternal and campaign DNC lists are checked before a number is ever dialed.
- Calling-hour windowsCalls are held to permitted local hours based on each lead's time zone.
- Attested caller IDNumbers provisioned through carriers that support STIR/SHAKEN attestation.
Getting started
Dialing in days, not months.
- 01
We set you up
Campaigns, caller ID pools and agent logins configured for your floor.
- 02
Load your lists
Upload leads, scrub against DNC and set recycle and callback rules.
- 03
Start dialing
Reps log in at app.ringvex.com and the dialer takes it from there.
Plans
A plan built around your floor.
Every operation dials differently. Book a short call, tell us about your seats, volume and campaigns, and we'll put together a plan that fits your team.
Every plan includes
- Predictive, progressive and preview dialing
- Browser-based softphone for every agent
- Call recording and reporting
- Live monitor, whisper and barge
- Caller ID management and rotation
- Onboarding and support
Book a demo
See RingVex run on your campaigns.
Tell us about your floor and we'll set up a call to walk you through the platform and a plan for your team.
Prefer email? sales@ringvex.com